IT Update

Conference edition: Capturing the spirit of One IT

April 11, 2024

After nearly a year of planning, the inaugural One IT Conference brought over 340 IT practitioners together on Wednesday, March 20. In addition to supporting the organizational priority of “aligning to seamlessly enable institutional goals,” the conference, which exceeded its attendance goal by...

MSS Lunch & Learn series - April session

April 11, 2024
MSS Lunch & Learn Series YALE-MSS-1 and YALE-MSS-11

Wednesday, April 17 | noon - 1 p.m.

Don’t miss the April session of the MSS Lunch & Learn series! We’re excited for you to join experts from the Information Security Office for discussions around each of...

Plan for these upcoming cybersecurity awareness events

April 11, 2024

Ready for a cyber tune-up? Our Bee Cyber Fit spring campaign is underway!

‘Find the Phish’ workshops

April 19 and April 23

Did you know social engineering remains a top concern at the university? Or that artificial intelligence has increased the complexity and frequency of...

Get trained on Workday Learning

April 11, 2024

Workday Learning is the university’s new platform to facilitate training, learning, and development for you and your team. Attend upcoming manager and learner sessions to learn how to view courses, recommend and assign training, access reports, view a transcript, and more....

New Job Family Redesign training available

April 11, 2024

Business Systems Analysts (BSAs) are the first job family role to receive newly designed training as part of the Job Family Redesign initiative. The training, recommended for BSAs level 1-5, represents the beginning of new training opportunities for all Yale IT staff.

Last spring, IT...

New IT community series supports your unique needs

April 11, 2024

Recently, you may have noticed increased learning opportunities focusing on staff development and performance management. IT Learning and Development and IT Human Resources partnered to launch three series for IT Staff over the coming calendar year—for managers, early career staff, and...

Help shape an IT mentorship program

April 11, 2024

The IT Learning & Development team would love to talk to you about your mentorship experiences and what we can do to make our program successful. In May, we will run two focus groups to shape the direction of future mentorship programming. If you would like to participate in one of these...

IT Leadership Team March meeting recap

April 11, 2024

The March IT Leadership Team meeting covered University Financial Aid, Faculty Workflow, MS365 CoPilot Experience, and an Ask SLT live discussion.

University financial aid

University Director of Financial Aid David Blackmon and  Director of Student and Academic Support Systems Tim ...

ITS staff movement, anniversaries, and new hires - April 2024

April 11, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in March. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Yale Status Board - March enhancements

April 11, 2024

On Wednesday, March 27, the Yale Status Board opened its platform to welcome contributing departments within the Yale community. This latest release allows participating departments to publish their desired real-time updates to the board. As of today, early adopter departments are ready to post...

Inside the AI Prompt-a-Thon

April 11, 2024

Sitting at their computers, guided by Microsoft’s Dr. Michael J. Jabbour and Yale IT’s Michelle Morgan, staff engaged in a relatively new concept: an AI prompt-a-thon. At this interactive One IT Conference session, participants learned how to use AI, how to add the right “prompt ingredients,”...

Favorite moments from the conference

April 11, 2024

As the recent One IT conference ended, participants shared their favorite moments on Teams—from learning and networking to New Haven-style pizza. IT staff noted that they enjoyed:

“Seeing old friends and acquaintances and meeting some new ones” – Mike Macary “Watching the Early Career...

One IT Conference takeaways

April 11, 2024

The One IT conference offered participants many opportunities for growth through four learning tracks and 15 sessions. Covering diverse topics ranging from Artificial Intelligence (AI) to information security, these sessions offered valuable insights and knowledge. Now that the conference has...

ITS staff movement, anniversaries, and new hires - March 2024

March 14, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in February*. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Minimum Security Standards (MSS) Lunch & Learn series

March 14, 2024

Are you looking to understand more about Yale’s Minimum Security Standards (MSS)? If so, you can join us for our MSS Lunch & Learn series . Find out more about each MSS standards group, how to apply the MSS to your system...

Save a life and donate blood

March 14, 2024

On Tuesday, January 30, IT and Finance teams joined forces to support the second annual Tim Bertaccini Blood Drive at 25 Science Park. This event, named after a former staff member and a committed blood donor, was, his retirement wish to the university. Business Office organizers were pleased...

Ask IT Leadership - March 2024

March 14, 2024

In addition to questions already answered at the IT Town Hall on February 13, the SLT has responded to additional questions, below.

A lot of DSPs didn’t know about this town hall until Debbie’s email today - when was this sent out originally? As I don’t see any previous emails...

IT Leadership Team March 2024 recap

March 14, 2024

The February IT Leadership Team meeting covered the IT Manager’s Series, the Recruiting Strategic Initiative (RSI), and an Ask SLT live discussion.

Manager’s Series

Kaila Carroll introduced attendees to the new IT Manager’s Series, a collaborative effort between IT Learning and...

Enhancement to the Unexpensed Credit Card Transactions - Yale report

March 14, 2024

Notifying individual Yale Purchasing Card (PCard) Cardholders who are delinquent for 90 days or more in submitting their expense reports is currently a manual process. Effective Monday, March 18 ,...

Sharing leadership voices

March 14, 2024

We recently had an opportunity to catch up with a new addition to the Senior Leadership Team, Hadar Call. Hadar joined the SLT in November after she was promoted to Associate Chief Information Officer of Enterprise Services and Platforms. In this role, Hadar leads the Community Applications,...

Workday Learning - Make learning part of our work!

March 14, 2024

Have you logged into Workday Learning yet?

Consistently engaging with Workday Learning is the key to staying ahead in your professional development and ensuring you are up to date with your required training. It’s recommended to...

Mark your calendar for some winter events

February 8, 2024

To encourage colleagues across all areas of IT to connect and enjoy time together, the IT Business Office and Administrative teams created several fun-filled events to help warm our winter months.

February Tuesday, February 13: IT will host a Town Hall at Zhang Auditorium...

Manager's Series - Understanding your team

February 8, 2024

IT Learning & Development’s February event provides a unique professional development opportunity for managing staff. Please check your email to RSVP and receive the Zoom link for the session, or contact IT Learning and Development at...

Explore Workday Learning and learn about our new approach to learning

February 8, 2024
Explore Workday Learning

You can now explore thousands of learning opportunities designed by Yale and LinkedIn Learning through Yale’s new learning management experience, Workday Learning . Workday Learning is easily searchable, with...

ITS staff movement, anniversaries, and new hires - January 2024

February 8, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in January. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Ask IT Leadership - February 2024

February 8, 2024

Can you share where we can see the answers to the submitted questions? It would be nice if there was one central place we could go to see all of them.

Thank you for your feedback and for using this forum as a resource.

Questions submitted to the Ask IT...

IT Leadership Team February meeting recap

February 8, 2024

The January IT Leadership Team meeting covered three main topics: IT portfolio management, NGN visibility, and Operations notification.

IT portfolio management

By providing insight into projects across IT, the Portfolio Management Office (PMO) helps leadership, service owners, and...

Get Cyber Fit in February with the New Year, New You Campaign

February 8, 2024

The start of a new year is a great time to think about our cybersecurity habits and give them an upgrade!

Here are three simple ways you can build your cyber fitness during our New Year, New You campaign this month:

There’s still time to...

Introducing redesigned support notifications from ServiceNow: Where style meets substance!

February 8, 2024

The IT Service Management team will soon introduce newly designed support notifications based on customer feedback. These changes will make pertinent information easier to consume.

We crafted the new notifications to draw your eyes to the essential details of your support tickets....

One IT Conference: Networking and learning ahead

February 8, 2024

The inaugural One IT Conference, “Advancing Collaborations: One IT as a Catalyst” is gearing up to be an inspiring day featuring Yale leaders, IT experts, and more. It aims to help the IT community understand how academic leadership develops strategic goals for the university, explore the impact...

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